Health and Human Service Hotlines

National Suicide Prevention Lifeline

Department of Mental Health Cape & Islands Crisis Hotline

Elder Abuse Hotline
1-800-922-2275 (V/TDD)

Child-At-Risk Hotline

Baby Safe Haven Hotline
866-814-SAFE (7233)

Transitional Assistance Fraud Hotline
800-FRAUD-99 (800-372-8399)

Request Emergency Interpreter
800-249-9949 (V/TTY)

Disabled Persons Protection Commission Hotline

Safelink: Domestic Violence Hotline
877-785-2020 - 877-521-2601 (TTY)

Veterans Crisis Line
800-273-8255, Press 1

November is National Alzheimer’s Disease Awareness Month

On November 18, 2014 individuals can take advantage of free confidential memory screenings as part of National Memory Screening Day, an annual initiative to promote proper detection of memory problems. Hope Dementia & Alzheimer’s Services, part of HopeHealth’s family of services, will provide memory screenings at 12 locations across southeastern Massachusetts. Screenings will be held at senior centers in Barnstable, Brewster, Chatham, Dennis, Eastham, Falmouth, Mashpee, New Bedford, Orleans, Plymouth, Sandwich and Yarmouth.

As many as 5.2 million Americans have Alzheimer’s disease. The number is escalating in line with the aging population; the first baby boomers turned 65 in 2011. Advanced age is the greatest risk factor, with the incidence of the disease doubling every five years between 65 and 95. One in nine people aged 65 and older have the disease, affecting 120,000 individuals age 65 and older in Massachusetts.

A memory screening averages 30 minutes and consists of questions and tasks to assess memory. It does not diagnose any illness, but can indicate whether someone should pursue a follow-up medical exam. It is estimated that missed diagnoses of dementia may be as high as 90 percent.

Memory screenings are administered by Hope Dementia & Alzheimer’s Services trained staff. For more information, call 508-775-5656 or visit

Cape Cod Volunteers Seeking Holiday Volunteer Opportunities

Every year we receive calls and emails from people who want to volunteer during the holiday season, and every year there are hundreds of volunteer opportunities available around Cape Cod. But quickly matching an eager volunteer to a great opportunity isn’t always easy. This year, Cape Cod Volunteers is leading the way by compiling holiday volunteer activities on their website!

Does your organization have volunteer opportunities during the holiday season that you would like to promote? Do you know about any holiday volunteer opportunities that exist in the community? If the answer is yes, please post the opportunity on the Cape Cod Volunteers website or send them an email with the following information:

  • Name of the organization and/or event
  • Date(s) and time(s) of event/volunteer opportunity
  • Location of event/volunteer opportunity
  • Name of contact person with e-mail and phone
  • Number of volunteers needed
  • Type of opportunity (briefly, what will the volunteers be doing)

If your organization doesn’t have any holiday events or activities, don’t worry: there’s still a way to help! Just share this news story with your co-workers, friends, and family asking them to email Cape Cod Volunteers at with details about holiday volunteer opportunities they may know about in our community.

Medicare Open Enrollment Presentation on November 5th

Medicare’s Open Enrollment period for Medicare Prescription Drug (Part D) and Medicare Advantage plans (Part C) starts on October 15th and ends on December 7th for 2015 plan choices. The Cape and Islands Regional SHINE Program has been offering community presentations at local senior centers to explain Medicare coverage options, plus plan costs and changes for 2015. Presentations have run approximately 1.5 hours including time for Q&A.

The final community presentation will be on Wednesday, November 5th at 10:30 a.m. at the Sandwich Senior Center. Advanced registration is required. Please call 508-888-4737 to RSVP if you wish to attend.

SHINE (Serving the Health Insurance Needs of Everyone) is made available through the MA Executive Office of Elder Affairs to provide free and unbiased counseling services for medicare beneficiaries, their family members, caregivers, and representatives. Certified SHINE Counselors are available at local senior centers and other locations throughout the Cape and Islands.

If you’re unable to attend the community presentation on November 5th and have questions about your 2015 plan choices, the regional SHINE office can be reached at 508-375-6762 or

Behavioral Health Directory – How to Edit or Add an Organization

The new Barnstable County Behavioral Health web portal is a fantastic tool for our community providing critical information, communication, and advocacy tools with a single point of entry. It ensures there is “No Wrong Door” for those navigating the system of behavioral and mental health.

One of the key features of the new portal is a comprehensive Service Directory with over 100 services. This Service Directory enables consumers to easily locate the local programs and services they need most.

To make a Service Directory most effective, it needs to be complete, comprehensive, and up-to-date. Thus, several community organizations and coalitions provided their expertise and assistance in order to pre-populate the Service Directory before it launched in late September. This fantastic team was able to initially identify over 100 services, but chances are there are just as many organizations that still need to be added.

That’s where you come in!

If your organization isn’t listed in the Behavioral Health Service Directory yet, don’t worry: it’s super easy to include your agency’s information. Likewise, if your organization is already included but you would like to tweak or update the information currently listed, that’s very straightforward too.

To learn more about editing or adding your organization to the Behavioral Health Service Directory, please check out this quick tutorial below!

Continue reading Behavioral Health Directory – How to Edit or Add an Organization

Behavioral Health Portal Demonstration on October 23rd

The Barnstable County Department of Human Services will demonstrate the County’s breakthrough web-solution for individuals, families, and agencies concerned with mental and emotional wellness on Thursday, October 23rd from 9:00 a.m. to 10:00 a.m.

The new Barnstable County Behavioral Health web portal provides critical information, communication, and advocacy tools with a single point of entry. It ensures there is “No Wrong Door” for those navigating the system of behavioral and mental health.

Key features of the website include:

  • Comprehensive directory of over 100 services that enables consumers to easily locate the local programs and services they need most;
  • Quick reference to local emergency and crisis intervention programs in the area;
  • Access to more than 30,000 articles, fact sheets, and interactive tools;
  • Up‐to‐date information on the latest developments in behavioral health via an online learning center, daily nationwide news updates, advocacy tools, and state and federal legislation tracking.

Members of the public are encouraged to attend the demonstration on October 23rd in the Harborview Conference Room at the County Complex (3195 Main Street, Barnstable). The program will begin with a continental breakfast at 9:00 a.m., followed by the demonstration at 9:30 a.m.

For directions or to RSVP for the demonstration, please contact the Barnstable County Department of Human Services by emailing Kathie Callahan at or calling 508-375-6628.

For questions regarding the new Behavioral Health website, please contact Jessica McHugh at