Health and Human Service Hotlines

National Suicide Prevention Lifeline
1-800-273-8255

Department of Mental Health Cape & Islands Crisis Hotline
1-800-322-1356

Elder Abuse Hotline
1-800-922-2275 (V/TDD)

Child-At-Risk Hotline
800-792-5200

Baby Safe Haven Hotline
866-814-SAFE (7233)

Transitional Assistance Fraud Hotline
800-FRAUD-99 (800-372-8399)

Request Emergency Interpreter
800-249-9949 (V/TTY)

Disabled Persons Protection Commission Hotline
800-426-9009

Safelink: Domestic Violence Hotline
877-785-2020 – 877-521-2601 (TTY)

Veterans Crisis Line
800-273-8255, Press 1

Health Insurance Consumer Assistance

Agencies that provide health insurance consumer assistance:

Attorney General’s Insurance Hotline 1-888-830-6277 Commonwealth Care 1-877-623-6765 (enrollment and eligibility) Division of Insurance Consumer Hotline 1-617-521-7777 (health insurers licensed in Massachusetts) Federal Office of Employee Benefits Security Administration 1-866-444-3272 (Employer self-funded health plans and federal Department of Labor rules) Executive Office of Elder Affairs 1-800-243-4636

Questions or [...]

Accessibility Resources

Resources and information for organizations to promote full accessibility for individuals with disabilities.  These links will provide information about communication access, physical access, non-discriminatory programmatic access for governmental and non-governmental entities.

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The ADA Best Practices  Tool Kit is designed to teach state and local government officials how to identify and fix problems that prevent [...]

Consumer Rights

Providing information and resources to assist organizations with consumer rights in the human services sector.

Fair Housing Complaints Federal Trade Commission- Consumer Protection Health Insurance Consumer Assistance MDPH – Office of Patient Protection MOVA – Mass Office of Victims Assistance Resolution Strategies for ADA Complaints South Coastal Counties Legal Services [...]

Americans With Disabilities Act

7-1-1 Relay calling tips

Accessibility Statement and Symbols

Accessible Events Booklet

Accessible Print Materials Booklet

ADA County Grievance Procedure

ADA Guidelines

ADA Policy

ADA Public Notice

ADA Title ii -Covering State and Local Government Programs and Services

ADA Title iii -Covering Public Accommodations and Commercial Facilities

People First Language

Reasonable Accommodations Policy

Section 504 of [...]

Housing

Information regarding resources, regulations and accessible housing stock.

Department of Housing and Community Developement Fair Housing Laws Housing And Urban Developement – HUD Mass Access USICH United States Interagency Council on Homelessness [...]