Health and Human Service Hotlines

National Suicide Prevention Lifeline
1-800-273-8255

Department of Mental Health Cape & Islands Crisis Hotline
1-800-322-1356

Elder Abuse Hotline
1-800-922-2275 (V/TDD)

Child-At-Risk Hotline
800-792-5200

Baby Safe Haven Hotline
866-814-SAFE (7233)

Transitional Assistance Fraud Hotline
800-FRAUD-99 (800-372-8399)

Request Emergency Interpreter
800-249-9949 (V/TTY)

Disabled Persons Protection Commission Hotline
800-426-9009

Safelink: Domestic Violence Hotline
877-785-2020 – 877-521-2601 (TTY)

Veterans Crisis Line
800-273-8255, Press 1

Accessible Print Materials

Formatting Guidelines to Accommodate All Audiences

Developed by the Massachusetts Department of Public Health, Office on Health and Disability, 2007

Health messag es should be designed for diverse audiences, including people with disabilities. The Massachusetts Department of Public Health (MDPH) in adherence with the Americans with Disabilities Act (ADA) requires that members of the general public with disabilities have communication access that is equally effective as that provided to people without disabilities.1

The MDPH Office on Health and Disability has developed guidelines for accessible printed health communications. These guidelines contain MDPH policies, recommended standards, and suggested websites for accessible design and print information. Additional resources for alternative communication services are also included.

Click here to download the complete PDF Booklet