Agencies that provide health insurance consumer assistance:
- Attorney General’s Insurance Hotline 1-888-830-6277
- Commonwealth Care 1-877-623-6765 (enrollment and eligibility)
- Division of Insurance Consumer Hotline 1-617-521-7777 (health insurers licensed in Massachusetts)
- Federal Office of Employee Benefits Security Administration 1-866-444-3272 (Employer self-funded health plans and federal Department of Labor rules)
- Executive Office of Elder Affairs 1-800-243-4636
Questions or complaints about a Massachusetts hospital or nursing home, can be addressed by the Division of Health Care Quality at 1-800-462-5540. Questions or complaints about a physician, can be addressed by the Board of Registration in Medicine at 1-800-377-0550.
