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HUMAN SERVICES > News > Tax Help for Tax Season

Tax Help for Tax Season

Published on: March 30, 2015

If you’re one of the millions of people across the country who haven’t filed their taxes yet, you might need a bit of extra help. The links below offer a variety of in-person, online, or phone assistance options for individuals requiring assistance preparing and filing their federal and/or state taxes:

  • IRS Taxpayer Assistance Centers (TACs) are for personal tax help when you believe your tax issue can only be handled face-to-face. The Hyannis office (75 Perseverance Way) provides a variety of services, and appointments must be made by calling 508-775-0029. A list of additional TACs around Massachusetts is available here.
  • Community Action Committee of Cape Cod and Islands provides free tax preparation and filing services for low to moderate income residents by certified volunteer tax counselors. For more information or to schedule an appointment, call 508-771-1727, ext. 117
  • Boston Tax Help Centers are available if you worked in 2014 and earned less than $53,000. These centers assist in tax preparation and filing for free.
  • Massachusetts Department of Revenue’s website offers Massachusetts’ taxpayers access to resources or by calling 800-392-6089 between Monday to Friday (9:00 a.m. to 5:00 p.m). Hearing impaired taxpayers can access DOR’s Teletypewriter by calling 617-887-6140 during business hours from Monday to Friday (8:45 a.m – 5:00 p.m).
  • Live Telephone Assistance (click on link for numbers) is available for individuals, businesses, people with hearing impairments, and people who believe they may be victims of identity theft. Representatives at these numbers provide help with questions that may arise while preparing federal taxes and can answer questions about a notice you may have received. Hold times may be lengthy.
  • Interactive Tax Assistant (ITA) is an online tool that takes you through a series of questions and provides you with responses to federal tax law questions.
  • IRS e-file Providers for Individuals is a list provided by the IRS for all authorized IRS e-file providers. Inclusion in the list does not constitute endorsement by the IRS.